0
Poor
This factor contributed 70 points to the total score, based on a value of No records found.
Hard Rock Cafe New York largely delivers a highly positive experience with exceptional staff, delicious food, and an engaging, iconic atmosphere. While the core dining experience is excellent, a few guests encountered issues with a merchandise discount not being honored and occasional coffee service inconveniences.
Based on 5 review(s)
Key Themes:
What Customers Love:
Concerning Phrases Found:
For a food service business, what matters most includes the quality, taste, and freshness of the food, the efficiency and friendliness of the service staff, the cleanliness of the establishment, and the overall ambiance and dining experience.
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United States
United States